Offered Services & Modules
The training in soft skills has two parts. One part involves developing attitudes and attributes, and the other part involves fine-tuning communication skills to express attitudes, ideas, and thoughts well. Crucial to successful work is the perfect integration of ideas and attitudes with appropriate communication skills in oral, written, and non-verbal areas. Attitudes and skills are integral to soft skills. Each one influences and compliments the other. Grooming of the students begins with a preliminary test in the English language to determine their level of competence in the use of English for effective communication both oral and written. The idea is to ensure that students are oriented to understand that a manager's key job is to be able to express him/her clearly, correctly, and concisely. Thus Personality Development through Soft Skills Training is conducted in three modules:
Business letter writing, memos, reports and e-mails form the core of the training. Rigorous training is also given in oral communication through different modules like presentation skills, face-to-face dialogues, telephone etiquette, business and social etiquette, and conversational skills.
This module covers the following areas:
Business Communication: Communication skills, current English usage, debates, language games, situational dialogues, précis writing, essay writing, presentations.
Presentation Skills: Preparing for effective presentations, presentation for small groups and large groups, marketing and business presentations.
Business Correspondence: Principles of clear writing, often misused words, applications and requests, positive and negative responses to requests, routine messages, memos, report writing, organizing meetings, preparation of agenda and minutes, business etiquette, telephone etiquette, e-mail etiquette.
Benefits from the Training:
The ability to communicate clearly and concisely is an advantage to a promising manager. The students will soon realize that fluency and command over speaking and writing gives them an edge while interacting with people at all levels.
Module 2: An array of skills related to personal growth for efficient functioning constitutes the training.
Students are made to realize their strengths and weaknesses so that they are able to grasp the true essence of development. They are made to take part in role plays, games, and puzzles that demonstrate the attributes needed for assertiveness, interpersonal relationships, negotiations, time and goal management, leadership skills, and conflict management.
This module covers the following areas:
Psychological Tests: Aptitude and personality assessment, suggestions for improvement.
Team Skills: Team building and leadership, evolution of groups into teams, group dynamics, emergence of leadership, intra-group dynamics, inter-group dynamics, conflict management, inter dependency, assessment of team-based projects.
Time Management: Pareto's Principle, Parkinson's Laws, Murphy's Laws, Law of Clutter, prioritization, goal setting, effective time management.
Interpersonal Skills: Negotiations, listening skills, social skills, assertive skills, cross-cultural communications.
Leadership Skills: Concepts of leadership, leadership styles, insights from great leaders.
Benefits from the Training:
Self-awareness programs enhance the students' personalities. They get to realize that punctuality, goal management, collaborative team skills, and listening skills, are important facets of a well-rounded personality. These soft skills are enormously valued in business organizations. As employment conditions become tougher, potential recruiters look for personal attributes like attitude and values.
Before the students go through real job interviews, they are made to go through a series of practice sessions on GD and PI. If possible these sessions are videotaped and later played back so that the students can see for themselves if their verbal and non-verbal messages are in synchrony and make for meaningful communication. For the practice sessions in personal interviews, industry experts' questions are asked. Feedback is given to the students later for a realistic understanding of industry expectations. This module covers the following areas:
Career Visioning and Planning
Selection Process: Overview of selection process, practice of psychological tests, effective resume writing, dealing with placement consultants and headhunters, references – how to get effective references from past and current employers.
Group Discussions: Concepts and Practice.
Interview Techniques: Effective interview techniques, mock interviews, stress interviews, review and feedback.
Benefits from the Training
All management students aspire to obtain fulfilling and rewarding campus placements. How the students fare in the campus placement interviews depends on how well they are able to internalize the personality development techniques. If they internalize the techniques thoroughly, they have a good chance of getting great placements.
The teaching methods in the soft skills training include lectures, projects, role plays, quizzes, and various other participatory sessions. The emphasis will be on learning by doing. Since the method of training is experiential and highly interactive, the students imbibe the skills and attributes in a gradual and subtle way over the duration of the program. The students will not only learn the skills and attributes but also internalize them over a period of time. Internalization ensures that the skills and attributes become part of the students' nature. Subtle changes are bound to occur in their behavior and outlook, and these will make them more self-assured and confident. Moreover, the behavior changes will be gradual and natural and will not appear artificial or put on. Thus, the changes in them will be genuine and positive.
